Variohm Holdings
Variohm Holdings

Plan, Do, Check, Act; Group Capabilities at Variohm Holdings

Variohm Holdings Ltd is a Group of complementary engineering companies.

plan do check actEach individual company within our group acts with great\r\nautonomy but we all have access to shared expertise and resources. This makes\r\nus unique and enables us to go the extra mile for our customers.

Plan, Do, Check, Act is a well-known framework for working\r\ntowards quality, it involves making plans for the business, working towards\r\nyour plans, checking that your plan is working and acting appropriately\r\ndepending on how it is working, so if it\'s not working well, change it. More\r\nabout Plan, Do, Check, Act is at the bottom of the post.

Graham Pattison, Group Sales Director has been working for\r\nVariohm for over 20 years. Plan, Do, Check, Act has been introduced recently in\r\nline with our ISO certifications. He says \"Not only are our products market leaders we have a highly skilled and\r\nmotivated team, who are fully committed to supplying above and beyond our\r\ncustomer expectations.

Each individual company within the group is working to this framework\r\nand here\'s how.

Activities we are using working towards Plan, Do, Check, Act 

Planning

Work instructions - we have work\r\ninstructions for all of the processes of our businesses, not just the practical\r\nones. Every single admin process has written work instructions as well as every\r\nsingle product made on-site. These get reviewed an updated on a regular basis.\r\nThis means we have written documentation of how our processes work, so\r\ntheoretically, anyone in the company could cover anyone else\'s job by using the\r\nwork instructions.

Our Work instructions also make great training aids\r\nfor new employees.

Skill Matrix - we have a skills matrix\r\nfor each department on display. This helps us to identify any skills gaps and\r\ninforms people who can cover responsibilities if people are on leave or off\r\nsick.\r\n

Doing

ISO9001 manufacturing - All 4 companies\r\nwithin Variohm Holdings are certified to ISO9001. Variohm, Herga, and Ixthus\r\nhave all recently achieved the ISO9001:2015 standard. This is a quality\r\nstandard which means that as a business we demonstrate the ability to\r\nconsistently provide products and services to meet our customer and regulatory\r\nrequirements. We are always looking to improve.

Herga have been certified to ISO:13485:2012 which\r\ndemonstrates their ability to consistently provide medical grade hand controls\r\nand footswitches to meet their customers\' requirements. 

Ixthus  and\r\nVariohm are also certified to ISO 14001 which is the environmental standard.

Graham says \"Since we decided to become ISO9001-15, we have seen significant\r\nimprovements in our efficiency. We have total confidence that we will deliver\r\nwhat we promise.\"\r\n

Checking / Acting

BOS charts - this is a big part of our\r\ncontinuous improvement. Our internal non-conformance record holds the details\r\nof errors, each error is given a code and each department is given a BOS chart\r\nwith how many of the mistakes happened because of their department. This is so\r\nthat we can keep track on where issues are; this gives us the best chance of\r\nresolving them quickly. We can then put procedures in place to ensure that the\r\nsame mistakes don\'t happen again.

We have found that carrying out the above activities helps\r\nus to improve our quality and performance across the group

More about Plan, Do, Check, Act

The Plan, Do, Check, Act approach is used to achieve a\r\nbalance between systems and behaviour, to improve quality and to incorporate\r\nhealth and safety into a plan.

Plan; the first part of the process involves planning your\r\nstrategy;

  • Thinking about where we are now and where we\r\nwant to be.
  • Asking what we need to achieve and identifying\r\nwho will be responsible for each section.
  • Make a plan for measuring success -\r\nincorporating active and reactive indicators.
  • Remembering  to plan for changes and identify any legal\r\naspects which may apply.
  • Consider emergencies and other safety features.

Do; Implementing the plan you have made.

  • Carry out a risk assessment and decide if the\r\nrisks are going to be barriers to success
  • Organise the activities to deliver plans\r\neffectively
  • Communicate with relevant workers so that\r\neveryone is on the same page
  • Make sure everyone has the resources they need\r\nto succeed - this could include extra training.
  • Supervise the new plan to make sure that it is carried\r\nout according to the plan.

Check; measuring your performance

  • Make sure that the plans have been stuck to
  • Determine if the plans have been successful
  • Assess how well the risks are being controlled
  • Investigate any causes of accidents

Act; Reviewing your performance and making a new plan if\r\nnecessary

  • Learn from any mistakes that have been made -\r\nthis means identifying them in as much detail as possible
  • Revisit your plan and any policy documents and\r\nupdate them if need be
  • Take action where needed

Are you using Plan, Do, Check, Act in your organisation? Let\r\nus know how successfully it is working for you.

Date Published: 2017-03-20 00:00:00

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